In order to confirm your reservation we request a 20% deposit payable via a wire transfer with the balance to be paid 30 days prior to your trip. Until full payment is received, we reserve the right to add an additional surcharge in case of increases to park fees, hotel rates, fuel surcharges or exchange rate variations.
In the event that you have to cancel your booking more than 60 days in advance of the date of your trip, Ascend Tanzania will return your deposit less a $100 USD administration fee per client. If you cancel your booking between 30 and 60 days prior to your trip, you will forfeit your deposit. If you cancel between 7 and 30 days prior to your trip we will return 50% of your payment. If you cancel less than 7 days prior to your trip, no refund will be given.
If you need to cancel your booking due to medical reasons, Ascend Tanzania will grant you a 1-year period to reschedule the trip from the date of cancellation. However you will be responsible for any rate increases due to changes in park fees, hotel rates, fuel surcharges or exchange rate increases.